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Change Your Password
Your email provider may not deliver the password reminder email to your registered email address if you do not have "sales-support@jolsonsdesigns.net" added to your email address book and marked as an allowed/safe sender (this is a common problem with Yahoo and Gmail email addresses).
In conjunction with using the "lost password" form you may send a message using the "Contact Us" form and note an secondary email address at which you can be reached.